Cable Modem Support


Wireless Road Runner FAQs


What is home networking?

What wiring do I need in my house?

What are the benefits of home networking?


Do you have to buy any additional equipment?

Will home networking affect the speed of my Internet connection?


Is it possible to have both Windows and Macintosh computers on this home network?


Why should people buy this service from Time Warner Cable instead of a retailer?

I work from my home. Can I access my office network?


What are the technical specifications for Wireless Road Runner?


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What is home networking?
Time Warner Cable Wireless Road Runner home networking links all the computers in your home to your Road Runner High Speed Online Internet connection.


What wiring do I need in my house?
No additional wiring is required in your home. Our Wireless Road Runner home networking solution connects any PC in your home, including your laptop wirelessly for added mobility – allowing you to surf the web from any room in your house.

What are the benefits of home networking?
Wireless Road Runner enables the whole family to be on the Internet instantly with a single high-speed Internet connection. Wireless Road Runner also has an advanced intelligent firewall for enhanced security. Plus, Time Warner Cable’s technicians will set up and install the network for you and we provide 24/7 service and support.

Do you have to buy any additional equipment?
No. There’s no need to purchase anything extra. However, you must have high-speed cable Internet service.


Will home networking affect the speed of my Internet connection?
No. Increasing the number of users does not affect the speed or time it takes to log onto the Internet.

While sharing high-speed between multiple computers does not affect speed, some activities that require large amounts of bandwidth (i.e., streaming video or large graphics transfer) may cause some delays.


Is it possible to have both Windows and Macintosh computers on this home network?

Yes. Wireless Road Runner works with both Windows and Macintosh computers.


Why should people buy this service from Time Warner Cable instead of a retailer?

With Wireless Road Runner, you get the benefit of an easy-to-use and easy-to-install network. Our technicians will customize the network to your personal preference. Plus, you save money on any custom equipment.


I work from my home. Can I access my office network?

The system will support VPN pass-through tunnels via IPSEC, PPTP, L2TP.


What are the technical specifications for Wireless Road Runner?

Wireless Road Runner is $59.95 per month. A one time $79.95 installation charge provides networking for 2 computers or set up four computers for $99.95 installation.

Connection Types
USB (1 port)
Ethernet 10Mbits (2 ports) one for cable modem connection
HPNA 2.0 (1 port)
802.11b wireless
Operating System Requirements:
Supports Windows 98, 98 Second Edition, 2000, XP, ME, or
Mac OS 8.5 or higher (up to but not including MAC OSX).
Browser Support:
Netscape 4.7x, Microsoft® Internet Explorer 5.0 or higher
Protocol Support:
TCP/IP for establishing communications between devices
DHCP (Dynamic Host Configuration Protocol) a protocol for automatically assigning dynamic IP addresses to devices on the home network.
DNS (Domain Name System) translates domain names into IP addresses
Other Requirements:
CD-ROM drive in at least one of the computers.

 




 
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